Job Description
Title: Customer Service Officer
Company Name: Genex Infosys Limited
Vacancy: 700
Age: 18 to 30 years
Location: Dhaka
Salary: Negotiable
Published: 20 Feb 2024
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Apply Procedure:
Walk in Interview:
Company Information:
∎ Genex Infosys Limited
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com
Address::
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Mar 2024
Category: Customer Support/Call Centre
