Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: Not specific

Job Location: Chattogram, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation
∎ University students can also apply

Job Responsibilities:
∎ Answering incoming calls from customers and ensure instant customer satisfaction
∎ Respond to customer enquiries
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining high standard of call quality as per the requirement of the organization

Additional Requirements:
∎ Age 20 to 30 years
∎ Good Command in writing and speaking both in English & Bangla
∎ Interpersonal skill
∎ Analytical skills

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jan 2022

Company Information:
∎ 26 Dec 2021
∎ Genex Infosys Limited

Category: Customer Support/Call Centre

: Online/Email