Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 500

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Graduation Running students also can apply

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age 18 to 30 years

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Nov 2023

Company Information:
∎ 11 Oct 2023
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre

: For Walk in InterviewAddress: Ground Floor, Nitol Niloy Tower, Nikunja-2, Khilkhet, Dhaka, Bangladesh.(Everyday 9:00 AM - 10:30 AM)

Interested By University

University Percentage (%)
National University 7.54%
Daffodil International University 1.19%
Dhaka International University 1.03%
Southeast University 0.98%
European University of Bangladesh 0.83%
World University of Bangladesh 0.83%
City University 0.72%
International University of Business Agriculture and Technology 0.72%
Northern University Bangladesh 0.67%
Sonargaon University 0.67%

Interested By Age Range

Age Range Percentage (%)
20-30 87.04%
31-35 6.09%
36-40 1.29%
40+ 0.21%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 87.84%
20K-30K 11.22%
30K-40K 0.79%
40K-50K 0.05%
50K+ 0.10%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 50.54%
0.1 - 1 years 15.64%
1.1 - 3 years 18.22%
3.1 - 5 years 8.11%
5+ years 7.49%