Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: Genex Infosys Limited
Vacancy: 600
Age: 18 to 30 years
Location: Dhaka (Nikunja)
Salary: Negotiable
Published: 20 Mar 2024
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Nikunja)
Read Before Apply:
You may visit our office for Walk-in interview on any day (Saturday to Thursday)
Company Information:
∎ Genex Infosys Limited
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com
Address::
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com
Application Deadline: 19 Apr 2024
Category: Customer Support/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.49% |
| Daffodil International University | 1.54% |
| University of Dhaka | 1.26% |
| Northern University Bangladesh | 0.89% |
| Tejgaon college | 0.89% |
| Jagannath University | 0.84% |
| Dhaka College | 0.80% |
| Green University of Bangladesh | 0.70% |
| European University of Bangladesh | 0.66% |
| Sonargaon University | 0.61% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.56% |
| 31-35 | 8.24% |
| 36-40 | 1.45% |
| 40+ | 0.33% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 72.99% |
| 20K-30K | 24.72% |
| 30K-40K | 1.83% |
| 40K-50K | 0.33% |
| 50K+ | 0.14% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 50.82% |
| 0.1 - 1 years | 13.15% |
| 1.1 - 3 years | 18.72% |
| 3.1 - 5 years | 10.15% |
| 5+ years | 7.16% |
