Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 300

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ University students also can apply

Job Responsibilities:
∎ Answering incoming calls from customers and ensure instant customer satisfaction
∎ Respond to customer enquiries
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining high standard of call quality as per the requirement of the organization

Additional Requirements:
∎ Age 19 to 28 years
∎ Good Command in writing and speaking both in English & Bangla
∎ Interpersonal skill
∎ Analytical skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ Weekly 2 holidays

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Dec 2021

Company Information:
∎ 22 Nov 2021
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre

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