Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: Genex Infosys Limited
Vacancy: 200
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation
∎ University students can also apply
Job Responsibilities:
∎ Answering incoming calls from customers and ensure instant customer satisfaction
∎ Respond to customer enquiries
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining high standard of call quality as per the requirement of the organization
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Candidate must have at least 15 words per minutes typing speed
∎ Good Command in writing and speaking both in English & fluent in Bangla)
∎ Selling skill
∎ Listening skill
∎ Interpersonal skill
∎ Basic knowledge in computer operation
∎ Analytical skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
Application Deadline: October 11, 2019
Company Information:
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : www.genexinfosys.com
∎ Business : Leading IT company trusted by global brands
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 11th Oct 2019
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