Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Connect3

Vacancy: 20

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ HSC

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age at most 28 years
∎ Person with disability are encouraged to apply

Salary: Tk. 8000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Pension policy, Performance bonus, Profit share, Gratuity, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Aug 2023

Company Information:
∎ 1 Aug 2023
∎ Connect3
∎ Address : 1871,Hannan Bhaban,Sk Mujib Road,Badamtoli,Agrabad,Chattogram
∎ Web : www.connect3.net.bd
∎ Business : Connect3 is an BTRC Approved,Licenced Internet Service Provider since 2014.We provide Internet services whole over the Chattogram city.

Category: Customer Support/Call Centre

: We are looking for talented, self-driven, mentally and physically fit fresh graduates for our Customer Service Division on yearly contract