Customer Service Manager
Job Description
Title: Customer Service Manager
Company Name: TWOSUNS Bangladesh Limited
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ University degree with good English speaking and writing skills.
∎ Skills Required: ERP Systems, Internet Browsing, MS Office
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ TWOSUNS Bangladesh Ltd. is a member of TWOSUNS Group who is a Hong Kong based trims supplier with operations in Hong Kong, China, Switzerland and Germany. We focus on handling the production of high-end plastic/metal string seals and leather/PU patches and other specials for European and American clients.
∎ Due to business expansion into Bangladesh, our Dhaka office/factory is looking for high caliber people to join us.
Job Responsibilities:
∎ Ensure smooth processing of customers' orders. Ensure shipping procedure to EPZ or bonded warehouse are followed correctly and smooth delivery to customers.
∎ Develop and oversee a customer service team.
Additional Requirements:
∎ At least 3 years experiences as customer service manager in another international company, preferably in garment or accessories industry. Very good command of the order processing procedure and shipping goods to EPZ and bonded warehouses.
∎ Self-motivated and willingness to take challenges. Ability to develop and lead a customer service team.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per policy.
Application Deadline: December 14, 2019
Company Information:
∎ TWOSUNS Bangladesh Limited
∎ Address : 137/1 Bashon Sharak, Adepasha, Gazipur-1704
Category: Customer Support/Call Centre
Read Before Apply: We are looking for an experienced COMMERCIAL MANAGER to deal with the import and export business, please be noted that this position is not the conventional customer service manager, we are sorry for this confusion. Do check our requirements and make sure EACH requirement can be met before sending your CV, your cooperation is much appreciated.
