Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Spire Technology Limited

Vacancy: 5

Age: 22 to 33 years

Location: Dhaka (Uttara Sector 10)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ At least 2 years

Published: 1 Jul 2025

Education:
∎ Bachelor/Honors in any discipline

Requirements:

Additional Requirements:
∎ Age 22 to 33 years
∎ Experience in CRM, Omni channel, Website order management and Tele sales
∎ Knowledge on e-commerce, f-commerce, sales funnel, customer psychology
∎ Good at Microsoft office.
∎ Good at presentation.
∎ A class communication skills.
∎ Confidence for handling any critical situation and work under pressure.
∎ Good expertise of team work for generate sales and meet monthly target.
∎ Excellent convince skill of handling customers for get the deal done in any situation.
∎ Quick learner·
∎ Self-learner·
∎ Problem solver·
∎ Smart·
∎ Punctuality·
∎ Time management·
∎ Target archiver·
∎ Self-motivated
∎ Working skill
∎ Experience in CRM, Omni channel, Website order management and Tele sales
∎ Knowledge on e-commerce, f-commerce, sales funnel, customer psychology
∎ Good at Microsoft office.
∎ Good at presentation.
∎ A class communication skills.
∎ Confidence for handling any critical situation and work under pressure.
∎ Good expertise of team work for generate sales and meet monthly target.
∎ Excellent convince skill of handling customers for get the deal done in any situation.
∎
∎ Soft Skills
∎ Quick learner·
∎ Self-learner·
∎ Problem solver·
∎ Smart·
∎ Punctuality·
∎ Time management·
∎ Target archiver·
∎ Self-motivated

Responsibilities & Context:
∎ Maintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.
∎ Gather customer data and offer services or products according to their needs.
∎ Make outbound calls or communicate by sales channel for follow-up potential customers.
∎ Achieve sales target in any situation.
∎ Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)
∎ Monitor and manage logistic channels for successful delivery
∎ Making report for management·
∎ Complete additional task given by management.
∎ Maintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.
∎ Gather customer data and offer services or products according to their needs.
∎ Make outbound calls or communicate by sales channel for follow-up potential customers.
∎ Achieve sales target in any situation.
∎ Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)
∎ Monitor and manage logistic channels for successful delivery
∎ Making report for management·
∎ Complete additional task given by management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Skill development
∎ Office time 2 shift (10 am to 7 pm) and (6 pm to 3 am). For night shift accommodation available
∎ Skill development
∎ Office time 2 shift (10 am to 7 pm) and (6 pm to 3 am). For night shift accommodation available

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara Sector 10)

Company Information:
∎ Spire Technology Limited
∎ 87, BNS Center, Sector- 07, Uttara, Dhaka-1230.
∎ www.spiretecbd.com

Address::
∎ 87, BNS Center, Sector- 07, Uttara, Dhaka-1230.
∎ www.spiretecbd.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Jul 2025

Category: Customer Support/Call Centre