Job Description
Title: Customer Service Executive / Social Media Moderator
Company Name: Araz Bangladesh International
Vacancy: 08
Job Location: Dhaka (DOHS Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: typing skill in English and Bangla
Job Context:
∎ We are looking for a Customer Service Executive having good verbal communication skills. Receive Phone calls, Client
∎ handle & ability to solve problem.
∎ 6 days in a week
∎ Working Hours: 10.00 am - 8.00 pm
Job Responsibilities:
∎ Communicate with customers via phone and facebook messanger.
∎ Managing large amounts of inbound and outbound calls in a timely manner.
∎ Ensure customer satisfaction, providing appropriate solution and alternatives within the stipulated time and follow up to ensure resolution.
∎ Identifying customers' needs, clarify information, research every issue and providing solutions.
∎ Report back data of whole day work to admin on different platforms (Note book, Direct to boos, etc.)
∎ Typing speed (Both Bangla and English) should be fast and sound.
∎ Understand all the situations and take responsibility, stress tolerance, discipline, desire to work and gain new knowledge, politeness, ability to work with large volumes of information, and multitasking.
Additional Requirements:
∎ Age 18 to 26 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company rules.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Oct 2023
Company Information:
∎ 18 Sep 2023
∎ Araz Bangladesh International
∎ Address : H # 103,(G.Floor), Masjid Road, Banani DOHS, Dhaka-1213.
∎ Web : www.araz.com.bd
∎ Business : We supply Bedsheets, Pillow, Pillow Cover, Blankets, Quilts, Comforter, Comforter Cover, Duvet, Mattresses & Toper with attractive designs of popular Brands imported from the USA, China & Egypt.
Category: Customer Support/Call Centre
:
