Customer Service Executive (Reservation)

Job Description

Title: Customer Service Executive (Reservation)

Company Name: Bangladesh Human Capital

Vacancy: 5

Age: 25 to 30 years

Location: Dhaka (Banani)

Salary: Tk. 12000 - 18000 (Monthly)

Published: 20 Aug 2024

Education:
∎ Masters

Requirements:

Additional Requirements:
∎ Age 25 to 30 years

Responsibilities & Context:
∎ Handle customer inquiries, reservations, and bookings efficiently.
∎ Provide accurate information about travel itineraries, pricing, and availability.
∎ Assist customers with changes, cancellations, and special requests.
∎ Resolve customer complaints and ensure high levels of satisfaction.
∎ Maintain and update reservation records in the system.
∎ Coordinate with airlines, hotels, and other service providers to ensure smooth travel arrangements.
∎ Support the sales team by providing necessary reservation details and assistance
∎ Handle customer inquiries, reservations, and bookings efficiently.
∎ Provide accurate information about travel itineraries, pricing, and availability.
∎ Assist customers with changes, cancellations, and special requests.
∎ Resolve customer complaints and ensure high levels of satisfaction.
∎ Maintain and update reservation records in the system.
∎ Coordinate with airlines, hotels, and other service providers to ensure smooth travel arrangements.
∎ Support the sales team by providing necessary reservation details and assistance

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Banani)

Company Information:
∎ Bangladesh Human Capital
∎ N.I Tower, Plot#1, 10th Floor, Road#10, Block- E, Banani Dhaka-1213, Bangladesh

Address::
∎ N.I Tower, Plot#1, 10th Floor, Road#10, Block- E, Banani Dhaka-1213, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.15%
4.12%
University of Dhaka 2.78%
Daffodil International University (DIU) 1.43%
Govt. Titumir College 1.34%
Dhaka College 1.25%
Southeast University 1.16%
Jagannath University 1.16%
Dhaka International University 1.08%
North South University 1.08%

Interested By Age Range

Age Range Percentage (%)
20-30 80.38%
31-35 12.10%
36-40 1.43%
40+ 0.63%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 81.88%
20K-30K 13.63%
30K-40K 3.05%
40K-50K 0.81%
50K+ 0.63%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 39.07%
0.1 - 1 years 15.59%
1.1 - 3 years 22.49%
3.1 - 5 years 11.38%
5+ years 11.47%