Customer Service Executive (Reservation)

Job Description

Title: Customer Service Executive (Reservation)

Company Name: Bangladesh Human Capital

Vacancy: 5

Age: 25 to 30 years

Location: Dhaka (Banani)

Salary: Tk. 12000 - 18000 (Monthly)

Published: 20 Aug 2024

Education:
∎ Masters

Requirements:

Additional Requirements:
∎ Age 25 to 30 years

Responsibilities & Context:
∎ Handle customer inquiries, reservations, and bookings efficiently.
∎ Provide accurate information about travel itineraries, pricing, and availability.
∎ Assist customers with changes, cancellations, and special requests.
∎ Resolve customer complaints and ensure high levels of satisfaction.
∎ Maintain and update reservation records in the system.
∎ Coordinate with airlines, hotels, and other service providers to ensure smooth travel arrangements.
∎ Support the sales team by providing necessary reservation details and assistance
∎ Handle customer inquiries, reservations, and bookings efficiently.
∎ Provide accurate information about travel itineraries, pricing, and availability.
∎ Assist customers with changes, cancellations, and special requests.
∎ Resolve customer complaints and ensure high levels of satisfaction.
∎ Maintain and update reservation records in the system.
∎ Coordinate with airlines, hotels, and other service providers to ensure smooth travel arrangements.
∎ Support the sales team by providing necessary reservation details and assistance

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Banani)

Company Information:
∎ Bangladesh Human Capital
∎ N.I Tower, Plot#1, 10th Floor, Road#10, Block- E, Banani Dhaka-1213, Bangladesh

Address::
∎ N.I Tower, Plot#1, 10th Floor, Road#10, Block- E, Banani Dhaka-1213, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Sep 2024

Category: Customer Support/Call Centre