Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Rajdhani Tourism & Education
Vacancy: 04
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ HSC, Bachelor degree in any discipline, Masters degree in any discipline
∎ Minimum HSC/ A Level/ Diploma
∎ Bachelor/ BBA/ MBA/ Masters
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Giving accurate feedback of queries over phone or social media' s
∎ Answer questions about products or the company
∎ Ask questions to understand clients requirements
∎ Enter and update client information in the database
∎ Handle grievances to preserve the company's reputation
∎ Keep records of calls and sales and note useful information
∎ Contact potential or existing customers to inform them about a product or service using scripts facilitate future sales
Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply
∎ Good Communication Skill.
∎ Looking Very Smart.
∎ The applicants should have experience in the following area(s): Counseling for student visa, visit visa and other types of visas.
∎ The applicants should have experience in the following business area(s): Immigration, Student counseling.
∎ Proven experience as sales /foreign education counseling.
∎ Good knowledge of relevant computer programs and telephone systems
∎ Ability to learn about products and services and describe/explain them to prospects
∎ Excellent knowledge of English and Bengali
∎ Excellent communication and interpersonal skills
∎ Cool-tempered and able to handle rejection
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints
∎ MBA Graduate from any reputed university.
∎ Candidate must have solid understanding of technology/digital products
∎ Candidate must be handy in terms of using computer
∎ We prefer candidates who are willing to hustle to serve clients and get problems sorted out managing multiple issues at a time.
Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Attractive Commissions Beside Basic Salary.
Yearly 2 Times Salary Review.
Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Nov 2021
Company Information:
∎ 30 Oct 2021
∎ Rajdhani Tourism & Education
∎ Address : 56 Lake Circus (1st Floor),West Panthapath,Beside Square Hospital, BRAC Bank City Bank ATM Booth Building,Kalabagan,Dhaka-1205.
∎ Web : www.rajdhanitourism.com
∎ Business : Visa Process,Tour Operator,Air Ticketing,Hotel Booking,Student Visa Processing.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 28th Nov 2021
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