Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Rajdhani Tourism & Education

Vacancy: 04

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline, Masters degree in any discipline
∎ Minimum HSC/ A Level/ Diploma
∎ Bachelor/ BBA/ MBA/ Masters

Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Receive Phone Calls,Phone followup,communicate with customers.
∎ Good command on email correspondence and writing/speaking in English.
∎ Capable to work on multi sector.
∎ Deal customer who will come for visa & Passport service
∎ Good knowledge about visa processing Specially in UK, Europe, Canada
∎ Have to find out all embassies visa requirement and delivery to customer
∎ Visa Form fill up and file ready
∎ Convince to the customer about our services while receive incoming calls.
∎ Report to supervisor

Additional Requirements:
∎ Age 18 to 32 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Customer Care, Customer Service, Customer Support through Phone, Travel Agent,Tour Operator.
∎ The applicants should have experience in the following business area(s):
∎ Call Center, Travel Agent,Tour Operator.
∎ Freshers are also encouraged to apply
∎ Person with disability are encouraged to apply

Salary:
∎ Negotiable
∎ Attractive Commissions/Incentives Beside Basic Salary. Yearly 2 Times Salary Review.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Profit share, Provident fund, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 1

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Jun 2022

Company Information:
∎ 24 May 2022
∎ Rajdhani Tourism & Education
∎ Address : 56/9, R B Tower,(Level -02),West Panthapath,Beside Al-Arfah Islami Bank,Panthapath Branch & Near Square Hospital,Kalabagan,Dhaka-1205.
∎ Web : www.rajdhanitourism.com
∎ Business : Visa Process,Tour Operator,Air Ticketing,Hotel Booking,Student Visa Processing.

Category: Customer Support/Call Centre

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