Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Organic Agriculture Limited

Vacancy: 1

Age: 20 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Poultry, Fisheries, Farming, Hatchery, Salt, Dairy, Agro based Startup

Published: 5 Jun 2025

Education:
∎ Higher Secondary, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎

Responsibilities & Context:
∎ Customer Relationship Management
∎ Handle inbound customer calls and provide clear information on products/services.
∎ Check and Answer Facebook and WhatsApp Messages·
∎ Build relationships with potential new customers and assist in lead generation.
∎ Ability to work efficiently under pressure.
∎ Strong teamwork and interpersonal skills.
∎ Follow-up with back-office and farm management for slaughtering and delivery schedule
∎ Prepare and submit daily, weekly, and monthly reports to senior management.
∎ Build long-term relationships with customers and maintain a positive brand image.
∎ Continuously work on service improvement to ensure customer satisfaction.
∎ Coordinate with Delivery Team to ensure successful delivery
∎ Assist in File processing, Client coordination, and post-sale customer follow-up.
∎ Stock Report Management

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Organic Agriculture Limited
∎ House: 01, 5th Floor, Road: 18, Sector: 07, Uttara, Dhaka, Bangladesh.
∎ https://www.organicbd.net/

Address::
∎ House: 01, 5th Floor, Road: 18, Sector: 07, Uttara, Dhaka, Bangladesh.
∎ https://www.organicbd.net/

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Jun 2025

Category: Customer Support/Call Centre