Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Optimal Pharmacy
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time, Part-time, Internship
Educational Requirements:
∎ HSC
∎ Or/Bachelor degree in any discipline
Job Responsibilities:
∎ To present the services of our organization appropriately to the clients. Preparation of various reports etc.
∎ Receiving inbound/outbound phone calls.
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries.
∎ Process confirm order for internal invoice.
∎ Perform every call actively to solve Clint's problem.
∎ Refer unsolved customer grievances to designated person for further investigation
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
∎ Maintain strong collaboration with other departments
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Jan 2023
Company Information:
∎ 22 Dec 2022
∎ Optimal Pharmacy
∎ Business : Optimal Pharmacy is not just your local pharmacy. Founded to provide help and support to our patient community. We strive to help in any way we can. We offer support to problematic prescriptions that require Prior Authorization.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 10th Jan 2023
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