Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Naturo

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Hon's running student.
∎ S.S.C And HSC Diploma completed candidates are also encouraged to apply.

Experience Requirements:
∎ 20 to 30 year(s)

Job Context:
∎ We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
∎ To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Job Responsibilities:
∎ Ability to ask prying questions and diffuse tense situations.
∎ Strong time management and decision making skills.
∎ Adaptability and accountability.
∎ Fluency in Bengali language.
∎ (NOTE: Experience candidate will get preference)

Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply

Salary: Tk. 10000 - 14000 (Monthly)

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Working Hour: 10 Hours
∎ Weekly Working Days: 6 Days.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Aug 2023

Company Information:
∎ 13 Jul 2023
∎ Naturo
∎ Address : Horonath Gosh Road, Lalbagh, Dhaka. Bangladesh

Category: Customer Support/Call Centre

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