Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: La,am ltd

Vacancy: 4

Age: 18 to 25 years

Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Call Center, E-commerce, E-commerce Startup, F-commerce

Published: 28 Jan 2025

Education:
∎ HSC, Bachelor/Honors
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 25 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries. Collecting and analyze customer feedback.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing , them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Excellent communication skill and demonstrate good listening skills.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Providing proactive customer outreach.
∎ Location: Dhaka, Dhaka (Mohammadpur, Near Dhaka Udyan Housing)
∎ Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries. Collecting and analyze customer feedback.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing , them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Excellent communication skill and demonstrate good listening skills.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Providing proactive customer outreach.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Mohammadpur)

Read Before Apply:

Contact Address:

House No: 02, Road No: 09, Block: B, Chandrima Model Town -1207, Dhaka. Mobile: 01300060269

Apply for the job at the following email address: [email protected]

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ La,am ltd
∎ House 2,Road 9,Block B,Chandrima Model Twon,Dhaka Uddan,Mohammadpur
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Address::
∎ House 2,Road 9,Block B,Chandrima Model Twon,Dhaka Uddan,Mohammadpur
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Application Deadline: 7 Feb 2025

Category: Customer Support/Call Centre