Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: International Admission Service
Vacancy: --
Age: 22 to 35 years
Location: Dhaka (Mohakhali)
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup
∎ Freshers are also encouraged to apply.
Published: 6 May 2024
Education:
∎ Master of Business Administration (MBA) in Marketing, HRM,Management
∎ Bachelor of Business Administration (BBA) in Marketing, HRM,Management
∎ Bachelor of Arts (BA) in English
∎ American International University Bangladesh,BRAC University,East West University,Independent University, Bangladesh,Ahsanullah University of Science and Technology students will get preference
∎ Preferred Professional Certification: Adobe Photoshop,Digital Marketing,IELTS
Requirements:
Additional Requirements:
∎ Age 22 to 35 years
∎ Must have excellent analytical ability.
∎ Working Hours: Saturday - Thursday (10 AM to 6 PM)
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints.
∎ Knowledge of relevant computer programs (CRM Software) and telephone systems.
Responsibilities & Context:
∎ We are looking for an enthusiastic and energetic individual who will manage front-line communication actively and smartly. To succeed in this role, you must have a deep understanding of the sales process and dynamics and superb interpersonal skills. We offer a fixed salary and a handsome sales commission that no company ever offered.Proper career counseling directly over the phone & face to face to the students and their guardians for further study in UK, USA, Canada, NZ and Australia. Ask questions to understand customer requirements. Introducing the organization's services to customers (Keeping records of calls, updating customer information in the database) to follow up with the other process. Maintained good communication with clients and prepared applications for admission into different foreign universities / maintaining other formalities related to entries with the university's international office. Must have a good command of English. Coordinating the Admissions Manager/ Compliance Manager.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Performance bonus, Provident fund
∎ Salary Review: Yearly
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mohakhali)
Read Before Apply: Only serious candidates are encouraged to apply, and a minimum of 3 years job contract is required.
Company Information:
∎ International Admission Service
∎ House: 313(1st Floor), Road: 21
Mohakhali DOHS, Dhaka: 1206
∎ Overseas Education Consultancy
Address::
∎ House: 313(1st Floor), Road: 21
Mohakhali DOHS, Dhaka: 1206
∎ Overseas Education Consultancy
Application Deadline: 5 Jun 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
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