Customer Service Executive - Female

Job Description

Title: Customer Service Executive - Female

Company Name: International Admission Service

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Counseling, Customer Care, Customer Support through Phone, Data Entry, Leadership, Marketing, Telemarketing
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Accurate counseling direct & over the phone & Face to Face.
∎ Expert for Client handle Face to Face.
∎ Meet & Greet clients make and receive phone calls.
∎ Maintain good communication with clients.
∎ Must have good command over English.
∎ Prepare necessary documents, fill out forms, and maintain files and records.
∎ Plan, execute, supervise, monitor business plans.
∎ Receive and reply emails, carry out marketing and promotions via online.

Additional Requirements:
∎ Age 18 to 26 years
∎ Only females are allowed to apply
∎ Age 18 to 26 years
∎ Excellent Bengali & English Communication Skill especially client handle, official work & formal emails.
∎ Leadership quality and able to work under pressure.
∎ Should have good communication and computer knowledge.
∎ Necessary training will be provided.
∎ Smart, well dressed, organized, presentable and well mannered.
∎ Must have good communication skill over English language.
∎ Should know computer basic knowledge (MS Word-Excel typing, emailing, Internet, graphic design etc.)
∎ Should have eligibility to work under pressure.
∎ Must have excellent phone manners and a lot of patience.
∎ Able to work under minimum supervision.
∎ Excellent Communication skill.

Salary: Tk. 15000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Application Deadline: March 31, 2020

Company Information:
∎ International Admission Service
∎ Address : House: 11/A (2nd Floor), Road : 36 (Suvastu Amirul Villa) Flat- 2A Gulshan : 2 (Next to The Westin, Dhaka ) Dhaka-1212 , Bangladesh
∎ Web : www.iasbd.co.uk
∎ Business : Overseas Education Consultancy

Category: Customer Support/Call Centre