Job Description

Title: Customer Service Executive

Company Name: Apon Tours and Travels

Vacancy: 03

Age: 24 to 35 years

Location: Dhaka, Dhaka (Dhanmondi ...

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Tour Operator, Immigration/Visa Processing
∎ Freshers are also encouraged to apply.

Published: 8 May 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 24 to 35 years

Responsibilities & Context:
∎ Excellent communication skills in both Bangla and English (Speaking & Writing).
∎ Strong interpersonal skills and the ability to work well in a team.
∎ Problem-solving mindset and the ability to handle customer queries and concerns effectively.
∎ Previous customer service experience is preferred.
∎ Responding to customer inquiries via phone, email, and live chat.
∎ Providing information about our travel services and assisting with bookings.
∎ Resolving customer issues and ensuring satisfaction.
∎ We are looking for enthusiastic and customer-focused individuals to join our Customer Service team. If you possess excellent communication skills, problem-solving abilities, and a passion for ensuring a positive customer experience, we want to hear from you.
∎ Key Qualifications:
∎ Excellent communication skills in both Bangla and English (Speaking & Writing).
∎ Strong interpersonal skills and the ability to work well in a team.
∎ Problem-solving mindset and the ability to handle customer queries and concerns effectively.
∎ Previous customer service experience is preferred.
∎ Responsibilities:
∎ Responding to customer inquiries via phone, email, and live chat.
∎ Providing information about our travel services and assisting with bookings.
∎ Resolving customer issues and ensuring satisfaction.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Dhaka (Dhanmondi, Paltan)

Company Information:
∎ Apon Tours and Travels
∎ Eastern Arzoo, Level-2, 61 Bijoynagar, Paltan, Dhaka-1000.

Address::
∎ Eastern Arzoo, Level-2, 61 Bijoynagar, Paltan, Dhaka-1000.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2024

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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