Customer Service & Documentation Executive
Job Description
Title: Customer Service & Documentation Executive
Company Name: A leading Freight forwarding Company
Vacancy: 2
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Commerce (BCom)
∎ Skills Required: Documentation, Good communication skills, Good to manage, Software Knowledge
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Documentation
∎ The applicants should have experience in the following business area(s):
Shipping, Supply Chain
Job Responsibilities:
∎ Ensure smooth and timely freight process flow
∎ Ensure accurate and timely data entry into our operating system
∎ Track and trace shipments as required
∎ Utilize Process Monitors and Workflows on daily basis
∎ Ensure timely movement and delivery of freight to customers
∎ Ensure documents are timely sent to customer or broker for customs purposes
∎ Ensure accurate and timely client invoicing
∎ Interact with our customers in arranging their shipments, exceeding customer service expectations
∎ Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
∎ Understand department process flow, constantly looking for areas of improved efficiency
∎ Ensure all customers' standard operating procedures are followed and updated
∎ Overseas communications, timely responses to emails and requests (internal and external)
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ Work experience in Shiping / Freight forwarding Industry
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Apr 2021
Company Information:
∎ 13 Apr 2021
∎ A leading Freight forwarding Company
Category: Customer Support/Call Centre
: The role of a Customer Service & Documentation Executive will be working in a busy fast-paced Customer Service Department and the successful candidate will be responsible for liaising with both internal & external customers, suppliers, and Agents regarding Freight shipments/bookings.
Source: bdjobs.com
Deadline Expired on 26th Apr 2021
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