Title: Customer Service cum Front Desk Executive (Female)
Company Name: ITES
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Skills Required: Customer Service, Marketing, Ms Office Suite
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Making calls to clients and keeping a record of their issues
∎ Collect documentation from clients
∎ Explain the customer issues to management to be solved
∎ Keep track of every client's issues and progress
∎ Follow up with management and clients until issues are solved
∎ Making overall service progress report
∎ Making files for each client (Softcopy and Hardcopy)
∎ Answering telephone calls
∎ Usage of PABX & photocopies
∎ Guest taking care
∎ Appointment making and follow up
∎ Writing meeting minutes & follow up
∎ Keep track of daily & monthly expenditure
∎ Maintain visitors' logbook
∎ Accomplish any tasks given by management
∎ Online and Social media marketing activities
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Able to handle any type of customer easily.
Salary:
∎ Tk. 15000 - 20000 (Monthly)
∎ Major Client Wining Bonus.
Compensation & Other Benefits:
∎ Tour allowance, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Oct 2022
Company Information:
∎ 26 Sep 2022
∎ ITES
Category: Secretary/Receptionist
: Candidates must have 3 years of Customer Service Experience.
Source: bdjobs.com