Customer Service cum Front Desk Executive (Female)

Job Description

Title: Customer Service cum Front Desk Executive (Female)

Company Name: ITES

Vacancy: 1

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Skills Required: Customer Service, Marketing, Ms Office Suite

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Making calls to clients and keeping a record of their issues
∎ Collect documentation from clients
∎ Explain the customer issues to management to be solved
∎ Keep track of every client's issues and progress
∎ Follow up with management and clients until issues are solved
∎ Making overall service progress report
∎ Making files for each client (Softcopy and Hardcopy)
∎ Answering telephone calls
∎ Usage of PABX & photocopies
∎ Guest taking care
∎ Appointment making and follow up
∎ Writing meeting minutes & follow up
∎ Keep track of daily & monthly expenditure
∎ Maintain visitors' logbook
∎ Accomplish any tasks given by management
∎ Online and Social media marketing activities

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Able to handle any type of customer easily.

∎ Tk. 15000 - 20000 (Monthly)
∎ Major Client Wining Bonus.

Compensation & Other Benefits:
∎ Tour allowance, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 24 Dec 2022

Company Information:
∎ 24 Nov 2022

Category: Secretary/Receptionist

: Candidates must have 3 years of Customer Service Experience.

Similar Jobs

Front Desk Executive

Receptionist- Female (Front Desk)

Bangla Job

Front Desk Executive (Male & Female)

Bangla Job

Receptionist cum Office Secretary

Secretary to Director-Finance & Admin

Bangla Job

Front Desk Executive

Receptionist (Front Desk)

Front Desk Executive

Executive, Front Desk officer

Personal Secretary/ Executive to (Managing Director)

PS to Managing Director & CEO - Female Only (Rajshahi)

Bangla Job

Personal Secretary to Chairman

Room Attendant (Female)

Customer Service cum Front Desk Executive (Female)

Front Desk Officer

Service Coordination Officer (Secretarial Position)

PS to Chairman/MD

Sr. Executive / Assistant Manager (MD Secretariat)


Bangla Job

Coordination Executive

Bangla Job

Executive Secretary to MD

Front Desk Officer/ Office Secretary/Admin Officer

Personal Assistant Cum Office Administrator

Personal Assistant

Receptionist (Front Desk)

Front Office Manager

Personal Assistant to Chairman & CEO

Front Desk Executive [Female]

Front Desk Officer

Front Desk Officer

Front Desk Executive cum Office Coordinator

Front Desk Executive (Female)

Executive Assistant to Managing Director

Personal Assistant to President