Job Description
Title: Customer Relationship Officer
Company Name: Smart Corporation Dhaka
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline, Masters degree in any discipline
∎ Preferred Professional Certification: telecommunication,cal center,customer service
∎ Training/Trade Course: customer service,telemarketing,call center
∎ Skills Required: Customer Relationship Management, Customer Service, Digital Market or Facebook Page, Digital Marketing, Telemarketing
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Facebook marketing
∎ The applicants should have experience in the following business area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
∎ Must be needed to maintain Organizational Policy and Behavior.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Excellent in Operating Computer
Salary: Tk. 15000 - 16000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Medical allowance
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Dec 2023
Company Information:
∎ 14 Dec 2023
∎ Smart Corporation Dhaka
∎ Address : Corporate Office: 10/1, Eastern Plaza Commercial Complex, 9th Floor, Hatirpool, Dhaka 1205.
∎ Business : Smart Corporation began in 2014. We are importer and Distributor of some specific brand. We have available more then 28 plus dealer around the country. Fashion, Gadget, Electronics, Cosmetics and Gift items is our main products. Now we are start our business in E-commerce and Facebook platform.
Category: Customer Support/Call Centre
: Corporate Office Job
