Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Smart Corporation Dhaka

Vacancy: 15

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Relationship Management (CRM), Customer Service
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
∎ Must be needed to maintain Organizational Policy and Behavior.

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply

Salary: Tk. 15000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2022

Company Information:
∎ 25 May 2022
∎ Smart Corporation Dhaka
∎ Address : Corporate Office: 10/1, Eastern Plaza Commercial Complex, 9th Floor, Hatirpool, Dhaka 1205.

Category: Customer Support/Call Centre

: Permanent Corporate Office Job