Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: SIBL Foundation Hospital & Diagnostic Center

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ 2nd Class Bachelor's Degree

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Day-to-day functions of the OPD and IPD patients in providing information, cordially receiving all clients, maintaining admission procedure by using ERP software.
∎ Maintain and input all financial charge related to the patients services.
∎ Maintain software process to post charge slips to patient's accounts.
∎ Assist in preparing and implementing charges in the accounting system as required.
∎ Monitor and collect accounts receivables. Report outstanding accounts to the authority.
∎ Data entry of all patient charges and refunds.
∎ Maintain billing and doctor's payment log and complete all crossovers billing.
∎ Completing all Medicare billing forms and back-up information required.
∎ Keeping in touch with the patient parties to realize all dues.
∎ Communicate with the clinical staff to ensure availability all appropriate patient information.
∎ Deal with sensitive medical information and maintain confidentiality.
∎ Comply with any other assignment as instructed by the authority.

Additional Requirements:
∎ Age 20 to 30 years
∎ At least 1 year in hospital reception and billing.
∎ Positive attitude.
∎ Co-operative to colleagues.
∎ Pro-active and innovative in solving problems.
∎ Interpersonal skills.
∎ Ownership.
∎ Honesty & Integrity.
∎ Respect to individuals.
∎ Departmental employee shall apply through proper channel.

Salary: Tk. 14000 - 16000 (Monthly)

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 3
∎ Performance Based Salary Review: Yearly

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Jun 2023

Company Information:
∎ 15 Jun 2023
∎ SIBL Foundation Hospital & Diagnostic Center
∎ Address : Fattah Plaza, 70 Green Road, Panthopath Moor, Dhaka-1205.
∎ Web : www.sibl.com
∎ Business : SIBL Foundation Hospital & Diagnostic Center is a concern of Social Islami Bank Limited. As A philanthropic organization it render quality health care service at minimum cost.

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 12.31%
University of Dhaka 3.61%
Daffodil International University 2.31%
Stamford University Bangladesh 1.57%
Jagannath University 1.48%
World University of Bangladesh 1.39%
Dhaka International University 1.20%
Eden Mohila College 1.11%
Northern University Bangladesh 1.02%
Govt. Titumir College 1.02%

Interested By Age Range

Age Range Percentage (%)
20-30 67.41%
31-35 23.43%
36-40 5.46%
40+ 0.93%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 91.17%
20K-30K 7.61%
30K-40K 0.56%
40K-50K 0.28%
50K+ 0.38%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 17.59%
0.1 - 1 years 10.65%
1.1 - 3 years 27.41%
3.1 - 5 years 20.56%
5+ years 23.80%