Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: Bangladesh Eye Hospital Institute Ltd.

Vacancy: 10

Job Location: Dhaka (Banani, Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Accounting Data Entry, Customer Relationship Management (CRM)
∎ The applicants should have experience in the following business area(s): Group of Companies, Hospital

Job Responsibilities:
∎ Receive patients with joyfully.
∎ Make appointment and do needful for the registration on the ERP as per Consultants schedule.
∎ Take the money as consultancy / investigation fees from patients and return the rest of the money.
∎ Maintain serial of the patient’s file.
∎ Give movement of the patient’s file.
∎ Inform Doctor’s Assistant about receiving files.
∎ Answer the patient’s query and give the right information.
∎ Submitting the total received money from patients to the accounts department after completing the duties.
∎ Hand over the task to next shift colleagues who will have on duty.
∎ Any other tasks assigned by management.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply

Salary:
∎ Tk. 10000 - 11000 (Monthly)
∎ As per company policy.

Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Application Deadline: January 30, 2020

Company Information:
∎ Bangladesh Eye Hospital & Institute Ltd.
∎ Address : 78, Satmasjid Road (Road # 27), Dhanmondi, Dhaka. Contact: 09666787878
∎ Web : www.bdeyehospital.com

Category: Customer Support/Call Centre

Source: bdjobs.com

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