Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: SaltSync
Vacancy: Not specific
Job Location: Khulna
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Computer, Bachelor of Business Administration (BBA)
∎ Skills Required: Microsoft Office Applications
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ The applicants should have experience in the following business area(s):
ISP
Job Responsibilities:
∎ Communicate with customers in an informative manner, in keeping with the brand's voice and tone.
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Quality assures of regarding daily task and call.
∎ Needs to have excellent interpersonal skills to communicate clearly and effectively.
∎ Manage large volume calls in a timely manner.
∎ Prepare & submit a daily report on incoming and outgoing call.
∎ Submit Customer feedback report to the management daily basis.
Additional Requirements:
∎ Age 22 to 32 years
∎ Both males and females are allowed to apply
∎ Well-groomed personnel with full of enthusiasm having excellent communication skill.
∎ Self-motivated & result oriented.
∎ Must have good communication skill in Bangla and English with proper accent.
∎ Good computer skill is required with good typing skill.
∎ To handle any difficult situation that may rise during maintaining a team and client.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Sep 2022
Company Information:
∎ 22 Aug 2022
∎ SaltSync
∎ Address : SaltSync, 7 K.D.A Avenue ,Khulna 9100.
∎ Web : www.saltsync.com
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 21st Sep 2022
Similar Jobs
Team Leader, Customer Care
Executive (Night Shift)
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relationship Manager / Executive
Customer Relationship Executive - Team Lead
Customer Relation Executive
Customer Relation Manager
Scribe
Customer Relationship Officer(Female)
Customer Service Executive
Customer Service Representative
Customer Service Officer
Customer Support Specialist
Customer Service Representative
Executive (Customer Care and Audit Department)
Online Product Sales Agent / Sales Officer (SO)
Officer/Sr. Officer, Customer Service
Customer Service Officer
Customer Service Representative
Asst. Manager, Customer Care
Manager, Customer Care
Facebook Group