Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: GTC BPO Services Limited
Vacancy: 10
Job Location: Dhaka (Mohakhali)
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, MICROSOFT OFFICE
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm
Job Context:
∎ Shift timing roster (8hours a day)
∎ Part time hours available.
∎ One-day weekend
∎ Public Holidays available
Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 20 to 28 years
Salary: Tk. 9000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Nov 2023
Company Information:
∎ 15 Oct 2023
∎ GTC BPO Services Limited
∎ Address : 99 Ambon Complex Ltd, 8th floor Mohakhali, C/A, Dhaka-1212
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 14th Nov 2023
More jobs of GTC BPO Services Limited
Customer Relationship Executive
Customer Relationship Executive
Marketing Executive
Survey Contractor
Similar Jobs
Telesales Manager / Assistant Manager
Guest Service Executive (Call Centre)
Executive, Program Service Delivery (PSD)
Call Center Executive
Customer Service Executive
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Tele Sales Executive
Executive (Customer Support and Transcription)
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Facebook Group