Job Description
Title: Customer Relationship Executive (CRE-SR/EXE)
Company Name: Rancon Trucks & Buses Limited
Vacancy: --
Location: Dhaka
Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Automobile
Published: 28 May 2025
Education:
∎ Bachelor/Honors
∎ Graduation in any discipline from reputed university securing CGPA 2.5 and above in all academic stages.
∎ Graduation in any discipline from reputed university securing CGPA 2.5 and above in all academic stages.
Requirements:
Additional Requirements:
∎ Skills appreciated: Customer service skills, Effective communication skills, Motivation for Sales, Presentation Skills, Power point & Excel skills.
∎ Self-starter and self-motivated.
∎ Minimum 2-3 years’ experience is must in the relevant field.
∎ Qualifications & other expectations:
Responsibilities & Context:
∎ Sales visit report accumulation.
∎ Data collection & updating sales pipeline report.
∎ Sales file preparation & collect approvals.
∎ Tender file preparation.
∎ Customer database management.
∎ Manage a portfolio of customers and serve as their key point of contact.
∎ Build and maintain strong, long-lasting customer relationships.
∎ Understand customer needs and provide appropriate solutions and recommendations.
∎ Handle customer inquiries, complaints and escalations in a timely and professional manner.
∎ Collaborate with cross-functional teams to ensure customer success.
∎ Identify opportunities to enhance the customer experience and drive customer loyalty.
∎ Prepare regular reports (Monthly/Quarterly/Yearly) and maintain accurate customer records.
∎ Maintaining all kinds of data for management report including target vs achievement report each month.
∎ Able to maintain & follow compliance strictly at work process.
∎ About Us: RANCON Trucks & Buses Limited is under the umbrella of RANCON Holdings. We are sole distributor of world-renowned Mitsubishi Fuso Truck and Bus Corporation (MFTBC). FUSO Trucks is a Daimler Brand, which offers a wide array of light, medium and heavy-duty trucks, Buses accompanied by a comprehensive range of value-added services with reliable after sales service. We are looking for following position offering competitive compensation packages with opportunity for career growth.
∎ Job Responsibilities:
∎ Sales visit report accumulation.
∎ Data collection & updating sales pipeline report.
∎ Sales file preparation & collect approvals.
∎ Tender file preparation.
∎ Customer database management.
∎ Manage a portfolio of customers and serve as their key point of contact.
∎ Build and maintain strong, long-lasting customer relationships.
∎ Understand customer needs and provide appropriate solutions and recommendations.
∎ Handle customer inquiries, complaints and escalations in a timely and professional manner.
∎ Collaborate with cross-functional teams to ensure customer success.
∎ Identify opportunities to enhance the customer experience and drive customer loyalty.
∎ Prepare regular reports (Monthly/Quarterly/Yearly) and maintain accurate customer records.
∎ Maintaining all kinds of data for management report including target vs achievement report each month.
∎ Able to maintain & follow compliance strictly at work process.
Skills & Expertise:
Compensation & Other Benefits:
∎ Festival Bonus, EL, Contributory Provident Fund, Gratuity, subsidize lunch, Insurance, Profit share and all other benefits as per company policy.
∎ Festival Bonus, EL, Contributory Provident Fund, Gratuity, subsidize lunch, Insurance, Profit share and all other benefits as per company policy.
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Rancon Trucks & Buses Limited
∎ 387, Tejgaon I/A, Tejgaon, Dhaka-1208 , Bangladesh
∎ RANCON Trucks & Buses Limited is under the umbrella of RANCON Holdings. We are distributor of world renowned Mitsubishi Fuso commercial vehicles for Bangladesh. We offer high performing durable commercial vehicles with reliable after sales service. We are in the process of developing our sales team. We offer competitive remuneration package with opportunity for growth.
Address::
∎ 387, Tejgaon I/A, Tejgaon, Dhaka-1208 , Bangladesh
∎ RANCON Trucks & Buses Limited is under the umbrella of RANCON Holdings. We are distributor of world renowned Mitsubishi Fuso commercial vehicles for Bangladesh. We offer high performing durable commercial vehicles with reliable after sales service. We are in the process of developing our sales team. We offer competitive remuneration package with opportunity for growth.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 Jun 2025
Category: Customer Support/Call Centre
