Job Description
Title: Customer Relation Officer
Company Name: Tycoon Hi-Tech Park Ltd.
Vacancy: 10
Age: 22 to 30 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Electronic Equipment/Home Appliances, Mobile Accessories
Published: 11 Nov 2024
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Age 23 to 30 years
∎ Previous experience in tele sales, Electronics, Home Appliances or a related field.
∎ Proficient in basic computer skills and CRM software.
∎ Ability to work independently and as part of a team.
∎ Candidate should have experienced in-Customer care RepresentativeTele MarketingTelesales ServiceB2B telemarkeingCorporate Sales (B2B Business)Relationship Management/ Key Account ManagementCustomer Relationship Management (CRM)COMMUNICATION WITH CLIENTTelemarketing and salesSales Marketing
∎ Customer care Representative
∎ Tele Marketing
∎ Telesales Service
∎ B2B telemarkeing
∎ Corporate Sales (B2B Business)
∎ Relationship Management/ Key Account Management
∎ Customer Relationship Management (CRM)
∎ COMMUNICATION WITH CLIENT
∎ Telemarketing and sales
∎ Sales Marketing
∎ Age 23 to 30 years
∎ Previous experience in tele sales, Electronics, Home Appliances or a related field.
∎ Proficient in basic computer skills and CRM software.
∎ Ability to work independently and as part of a team.
∎ Candidate should have experienced in-
∎ Customer care Representative
∎ Tele Marketing
∎ Telesales Service
∎ B2B telemarkeing
∎ Corporate Sales (B2B Business)
∎ Relationship Management/ Key Account Management
∎ Customer Relationship Management (CRM)
∎ COMMUNICATION WITH CLIENT
∎ Telemarketing and sales
∎ Sales Marketing
Responsibilities & Context:
∎ Conduct inbound and outbound calls to prospective customers with the goal of promoting our products and services.
∎ Good problem-solving skills.
∎ Must have good listening skills.
∎ Build and maintain strong customer relationships through excellent communication and follow-up skills.
∎ Meet and exceed sales targets and key performance indicators (KPIs).Provide accurate information about our products and services to potential customers.
∎ Handle customer inquiries and resolve issues in a professional and timely manner.
∎ Collaborate with the sales team to achieve overall team targets.
∎ Understand the customer’s issue and solve the issue.
∎ Collaborate on developing and executing sales strategies, optimizing operations for better efficiency.
∎ Analyze sales data and produce reports on performance, customer insights, and market trends.
∎ Assist in managing sales projects, ensuring timelines and objectives are met.
∎ Prepare and deliver polished presentations to executive teams, clients, and other key stakeholders.
∎ Facilitate communication between the sales team, ensuring smooth information flow.
∎ Maintain strong customer relationships and address inquiries to ensure satisfaction.
∎ Hunting new customer and generate leads for sale of our esteemed electronics & home appliances products·
∎ Achieve departmental goal through Direct Marketing, Database Marketing and Tele-Marketing.
∎ Create a strong relationship with the clients for potential opportunities.·
∎ Ensure monthly sales target is achieved.
∎ Update daily activities reports in ERP software.
∎ Join our dynamic and rapidly growing tele-sales and Customer Relationship team at Tycoon Hi-Tech Park Ltd.We are seeking a talented and results-driven tele-sales and Customer Relationship responsible who can be a key contributor to our company's success.
∎ Conduct inbound and outbound calls to prospective customers with the goal of promoting our products and services.
∎ Good problem-solving skills.
∎ Must have good listening skills.
∎ Build and maintain strong customer relationships through excellent communication and follow-up skills.
∎ Meet and exceed sales targets and key performance indicators (KPIs).Provide accurate information about our products and services to potential customers.
∎ Handle customer inquiries and resolve issues in a professional and timely manner.
∎ Collaborate with the sales team to achieve overall team targets.
∎ Understand the customer’s issue and solve the issue.
∎ Collaborate on developing and executing sales strategies, optimizing operations for better efficiency.
∎ Analyze sales data and produce reports on performance, customer insights, and market trends.
∎ Assist in managing sales projects, ensuring timelines and objectives are met.
∎ Prepare and deliver polished presentations to executive teams, clients, and other key stakeholders.
∎ Facilitate communication between the sales team, ensuring smooth information flow.
∎ Maintain strong customer relationships and address inquiries to ensure satisfaction.
∎ Hunting new customer and generate leads for sale of our esteemed electronics & home appliances products·
∎ Achieve departmental goal through Direct Marketing, Database Marketing and Tele-Marketing.
∎ Create a strong relationship with the clients for potential opportunities.·
∎ Ensure monthly sales target is achieved.
∎ Update daily activities reports in ERP software.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Provident fund, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Tycoon Hi-Tech Park Ltd.
∎ 1296, Monipur, Begum Rokeya Shoroni, Mirpur, Dhaka-1216
∎ www.tycoonbd.com/
∎ Tycoon Trading Corporation is a growing consumer home appliance manufacturer company in Bangladesh. Our vision is to manufacture products locally and to make Bangladesh proud of Made-in-Bangladesh level by providing latest technologies oriented and highly innovative products which are obviously better than the competitors. Our design is extremely export oriented.
Address::
∎ 1296, Monipur, Begum Rokeya Shoroni, Mirpur, Dhaka-1216
∎ www.tycoonbd.com/
∎ Tycoon Trading Corporation is a growing consumer home appliance manufacturer company in Bangladesh. Our vision is to manufacture products locally and to make Bangladesh proud of Made-in-Bangladesh level by providing latest technologies oriented and highly innovative products which are obviously better than the competitors. Our design is extremely export oriented.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Nov 2024
Category: Customer Support/Call Centre
