Customer Relation Officer

Job Description

Title: Customer Relation Officer

Company Name: Placid Tripncare Travels Pvt. Ltd.

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: Training in customer service or call centre
∎ Skills Required: Corporate, Customer Care, Customer Relationship Management (CRM), Good communication skills

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): Air Ticketing, Call Center, Customer Relationship Management (CRM), Customer Service, holiday package, telesales, Travel Tourism
∎ The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator

Job Responsibilities:
∎ Contact clients to follow up on initial interaction.
∎ Build a strong relationship with customers and deal with them.
∎ Ensure client satisfaction with on time and quality service in a dedicated manner.
∎ To forecast, plan and execute sales plan
∎ To liaise and building relationships with clients.
∎ Create Corporate & Individual Leads.
∎ Identify target markets and developing strategies to communicate with them.
∎ Record customer details as per sales & marketing guideline.
∎ Schedule appointments to meet prospective clients.

Additional Requirements:
∎ Age 20 to 35 years
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: December 17, 2019

Company Information:
∎ Placid Tripncare Travels Pvt. Ltd.
∎ Address : 22, Segun Bagicha, Dhaka 1000
∎ Web : www.tripncare.com
∎ Business : Placid Tripncare Travels Pvt Ltd known as Tripncare is one of leading online travel company. We are a web platform providing a convenient way to search the best rates for airline tickets, hotels and other services. Searches can be carried out in multiple currencies. Our booking engine platform offers a vast inventory of travel products for your customers delivered through many options of distribution systems. The company provides information, pricing, availability, and booking facility for domestic and international air travel, domestic and international hotel bookings, holiday packages, buses, trains, and international, transfer and car rental. We provide real-time bookings for more than 1,000 International & Domestic Flights and over 600,000 Hotels around the world. We are proud that you have made us "Your Global Partner". We assist professional travel agents, home-based agents, freelancers and travel consortium.

Category: Customer Support/Call Centre

Read Before Apply: If you are in full confidence to be the right person, please apply with your full resume and recent color passport photograph on or before 17 December 2019 by mentioning the position name in the subject line to: [email protected]