Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 20

Job Location: Anywhere in Bangladesh

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline.

Job Responsibilities:
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Should have good knowledge of MS Office
∎ Must have good communication skills in Bangla and English
∎ Good interpersonal, analytical skills, problem-solving, leadership skill as well as organizational skills.
∎ Must have multiple tasking abilities
∎ The candidate will also be patient and cool-tempered to deal with customer
∎ Able and willing to work under pressure and meet challenges
∎ Self-motivated, hardworking, energetic and result oriented

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Oct 2022

Company Information:
∎ 22 Sep 2022
∎ Walton Hi-Tech Industries PLC.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.
∎ Web : www.waltonbd.com

Category: Customer Support/Call Centre

: