Customer Relation Executive
Job Description
Title: Customer Relation Executive
Company Name: Walton Hi-Tech Industries PLC.
Vacancy: 10
Age: 22 to 30 years
Location: Anywhere in Bangladesh
Salary: Tk. 17000 - 20000 (Monthly)
Experience:
∎ At most 4 years
Published: 29 Mar 2024
Education:
∎ Bachelor/Honors
∎ Diploma in Engineering
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Should have good knowledge of MS Office
∎ Must have good communication skills in Bangla and English
∎ Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
∎ Must have multiple-tasking abilities
∎ The candidate will also be patient and cool-tempered to deal with customer
∎ Able and willing to work under pressure and meet challenges
∎ Self-motivated, hardworking, energetic and result oriented
Responsibilities & Context:
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Anywhere in Bangladesh
Company Information:
∎ Walton Hi-Tech Industries PLC.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Apr 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 15th Apr 2024
More jobs of Walton Hi-Tech Industries PLC.
Mechanical Design Engineer (R&I), Air Conditioner.
Maintenance Engineer. (EEE)
Head of Quality Management (Electrical Appliances)
TV Service Expert
Deputy Head of Admin
Similar Jobs
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Tele Sales Marketing Executive
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group