Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 10

Age: 22 to 30 years

Location: Anywhere in Bangladesh

Salary: Tk. 17000 - 20000 (Monthly)

Experience:
∎ At most 4 years

Published: 29 Mar 2024

Education:
∎ Bachelor/Honors
∎ Diploma in Engineering

Requirements:

Additional Requirements:
∎ Age 22 to 30 years
∎ Should have good knowledge of MS Office
∎ Must have good communication skills in Bangla and English
∎ Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
∎ Must have multiple-tasking abilities
∎ The candidate will also be patient and cool-tempered to deal with customer
∎ Able and willing to work under pressure and meet challenges
∎ Self-motivated, hardworking, energetic and result oriented

Responsibilities & Context:
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Anywhere in Bangladesh

Company Information:
∎ Walton Hi-Tech Industries PLC.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Apr 2024

Category: Customer Support/Call Centre

Source: bdjobs.com

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