Job Description
Title: Customer Relation Executive
Company Name: Walton Hi-Tech Industries PLC.
Vacancy: 05
Age: 22 to 30 years
Location: Anywhere in Bangladesh
Salary: Tk. 17000 - 20000 (Monthly)
Experience:
∎ 1 to 3 years
∎ Freshers are also encouraged to apply.
Published: 6 Nov 2024
Education:
∎ Diploma in Engineering / Graduation in any discipline from a reputed institution.
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Should have good knowledge of MS Office
∎ Must have good communication skills in Bangla and English
∎ Good interpersonal, analytical, problem-solving, leadership, and organizational skills.
∎ Must have multiple-tasking abilities
∎ The candidate will also be patient and cool-tempered to deal with customer
∎ Able and willing to work under pressure and meet challenges
∎ Self-motivated, hardworking, energetic and result oriented
Responsibilities & Context:
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.
∎ Listen and understand the customers' complaints and provide suitable solutions to customers.
∎ Product receive and delivery for servicing.
∎ Receive customer complaints and forward the complaint to the concerned department.
∎ Handle customers with effective communication skills.
∎ Provide product information over the phone to customers regarding products & services.
∎ Follow up after sales service-related emails and reply to the customers.
∎ Provide excellent customer service and give precise information to the customer.
∎ Report day-to-day activities to the concerned authority.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Walton Hi-Tech Industries PLC.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Nov 2024
Category: Customer Support/Call Centre
