Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Digi-Tech Industries Ltd.

Vacancy: 01

Job Location: Sylhet

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Rapid response to customer service issues, ensure prompt and accurate responses to customer inquiries.
∎ Received product from customer and handed over to expert after primary assessment
∎ Maintain accurate records and documenting all bill posting in software and bill confirmation call
∎ Proper communication with customer and all other channel partners.
∎ Service Confirmation to customer and product delivery according to company policy
∎ Vat challan prepare according to company policy
∎ Aim to improve the organization's overall customer satisfaction ratings
∎ Any other duties assigned by Head Of Department and Management

Additional Requirements:
∎ Age 24 to 28 years
∎ Hard Working
∎ Team Player
∎ Must be able to work under pressure
∎ Skills Required: Computer skill, Customer Service

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Profit share, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 26 Dec 2023

Company Information:
∎ 12 Dec 2023
∎ Walton Digi-Tech Industries Ltd.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.

Category: Customer Support/Call Centre

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