Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Digi-Tech Industries Ltd.

Vacancy: 01

Job Location: Sylhet

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Rapid response to customer service issues, ensure prompt and accurate responses to customer inquiries.
∎ Received product from customer and handed over to expert after primary assessment
∎ Maintain accurate records and documenting all bill posting in software and bill confirmation call
∎ Proper communication with customer and all other channel partners.
∎ Service Confirmation to customer and product delivery according to company policy
∎ Vat challan prepare according to company policy
∎ Aim to improve the organization's overall customer satisfaction ratings
∎ Any other duties assigned by Head Of Department and Management

Additional Requirements:
∎ Age 24 to 28 years
∎ Hard Working
∎ Team Player
∎ Must be able to work under pressure
∎ Skills Required: Computer skill, Customer Service

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Profit share, Provident fund, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 26 Dec 2023

Company Information:
∎ 12 Dec 2023
∎ Walton Digi-Tech Industries Ltd.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.

Category: Customer Support/Call Centre

:

Interested By University

University Percentage (%)
National University 15.05%
Leading University 2.45%
Daffodil international university 2.35%
Metropolitan University 1.07%
University of Dhaka 1.07%
Sonargaon University 0.96%
Jagannath University 0.96%
Southeast University 0.85%
Northern University Bangladesh 0.75%
American International University-Bangladesh 0.64%

Interested By Age Range

Age Range Percentage (%)
20-30 80.68%
31-35 12.17%
36-40 1.17%
40+ 0.96%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 46.16%
20K-30K 45.08%
30K-40K 7.78%
40K-50K 0.43%
50K+ 0.54%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 32.66%
0.1 - 1 years 13.02%
1.1 - 3 years 23.27%
3.1 - 5 years 15.15%
5+ years 15.90%