Job Description
Title: Customer Relation Executive
Company Name: Walton Digi-Tech Industries Limited
Vacancy: 1
Age: 24 to 28 years
Location: Chattogram
Salary: Negotiable
Experience:
∎ 1 to 2 years
Published: 25 Jan 2025
Education:
∎ Bachelor degree in any discipline
Requirements:
Additional Requirements:
∎ Age 24 to 28 years
Responsibilities & Context:
∎ Rapid response to customer service issues, ensure prompt and accurate responses to customer inquiries.
∎ Received product from customer and handed over to expert after primary assessment
∎ Maintain accurate records and documenting all bill posting in software and bill confirmation call Proper communication with customer and all other channel partners
∎ Service & Bill Confirmation to customer and product delivery according to company policy
∎ Vat challan prepare according to company policy
∎ Aim to improve the organization's overall customer satisfaction ratings any other duties assigned by Head Of Department and Management
∎ Walton Customer Relations Executive is a professional who plays a critical role in maintaining positive relationships between Walton and customers. Serve as the frontline representatives of a Walton.
∎ Key Responsibilities:
Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Profit share, Provident fund, Insurance, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Benefits, Children Scholarship, Paternity Leave, Birthday Gift, Farewell Gift, Marriage Gift
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Chattogram
Company Information:
∎ Walton Digi-Tech Industries Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Jan 2025
Category: Customer Support/Call Centre
