Customer Operations Manager

Job Description

Title: Customer Operations Manager

Company Name: HM Expo Private ltd

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Receiving phone calls.
∎ Handling clients.
∎ Giving clients accurate information.
∎ Good management skills.
∎ Hold client meetings.
∎ Save client data.
∎ To be in office at the right time.
∎ Do not give false information. No lying about anything.
∎ Must be focused on work.
∎ Responsibility cannot be neglected.
∎ The only work that is entrusted to you is to do it voluntarily so that you do not have to ask again and again.
∎ The same mistake can't be made more than 2/1 times.
∎ Must follow the official discipline.
∎ You have to work with interest in your own will, you have to do your work. If you are absent for any reason, you have to teach it to someone.
∎ Fraud cannot be resorted to.
∎ Misinformation cannot be given to the client.
∎ Leave cannot be taken without important reasons with false information. If you take leave with false information which is proved wrong, you have to resign from the job.
∎ If you need some new necessary work experience, you have to have an honest mindset to learn through training.
∎ Must be sincere in work.
∎ Sometimes if there is work or work pressure, you have to give extra time as needed.
∎ Emergency problems should be resolved from home if there is any issue.
∎ Appearing the foods to the guests.

Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply

Salary: Tk. 18000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Jan 2022

Company Information:
∎ 9 Dec 2021
∎ HM Expo Private ltd
∎ Address : Twin Brooks, house- 8, Flat- b2, level-2, road- 2b, block- j, Baridharra, Bashtola, Gulshan-1212
∎ Web : www.hmexpoprivateltd.com

Category: Customer Support/Call Centre