Customer Care Rep. (Night Shift)

Job Description

Title: Customer Care Rep. (Night Shift)

Company Name: ASL BPO

Vacancy: 3

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ We will prefer candidates from English Medium Background, or those who have good IELTS Score (8 or above).

Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s): Call Center, Customer Care
∎ Freshers are also encouraged to apply.

Job Context:
∎ We are looking for fluent English speaking candidates preferentially from English Medium background or candidates who have International call center experience to work in our project.
∎ Working day is 6 days a week.
∎ Must be willing to work long term (be willing to stay for 1 year or more).
∎ Although primarily night shift job but there is possibility of working at day or evening shift later as well as required.

Job Responsibilities:
∎ Work in Night Shift (9 PM to 7 AM) with possible Paid Over Time work.
∎ Job responsibility will include taking inbound calls from American customers and solving their queries.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ If you are not a fluent English speaker and do not have good listening or speaking skills in English, please DO NOT APPLY. We are looking for people who are extremely good in both.

Salary: Tk. 18000 (Monthly)

Compensation & Other Benefits:
∎ Provident fund, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Possible Increment After 1 Year depending upon Performance and Dedication
∎ For Night Shift Only We provide BDT 2500 Attendance Bonus
∎ Dinner/Lunch is Provided
∎ Extra Payment for working on Holidays (Eid, Christmas, etc.)
∎ After 1 Year eligible to get 12 paid annual leaves per year.

Application Deadline: 26 Dec 2020

Company Information:
∎ 26 Nov 2020
∎ ASL BPO
∎ Address : 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ Web : www.aslpreservationsolutions.com
∎ Business : ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Category: Customer Support/Call Centre

: We need fluent English speaking candidates preferentially from English medium background, to work in inbound customer care project for an American company.