Customer Care Rep. (Evening Shift) - English

Job Description

Title: Customer Care Rep. (Evening Shift) - English

Company Name: ASL BPO

Vacancy: 10

Age: at least 22 years

Location: Dhaka (Uttara)

Salary: Tk. 19800 - 22000 (Monthly)

Experience:
∎ At most 1 year
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm

Published: 9 Nov 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at least 22 years
∎ Good Communication Skills in English
∎ Be able to Work on Holidays, especially Eid
∎ Must have a good command of English Communication in both written and verbal.
∎ Must be willing to work at Eid Time and on other National Holidays
∎ Must be able to commit to staying long term (One of the most IMPORTANT criteria; we are not looking for people who is only looking to stay short term)
∎ Typing Speed over 25 WPM (words per minute)
∎ Be skilled in using Computer
∎ Have Knowledge of the BPO Industry
∎ Good Communication Skills in English
∎ Be able to Work on Holidays, especially Eid
∎ Must have a good command of English Communication in both written and verbal.
∎ Must be willing to work at Eid Time and on other National Holidays
∎ Must be able to commit to staying long term (One of the most IMPORTANT criteria; we are not looking for people who is only looking to stay short term)
∎ Typing Speed over 25 WPM (words per minute)
∎ Be skilled in using Computer
∎ Have Knowledge of the BPO Industry

Responsibilities & Context:
∎ ASL BPO is a well-reputed outsourcing firm that provides BPO services to North American and European clients.
∎ We are looking for highly fluent English-speaking candidates, preferably from English-medium backgrounds, for our customer care support project.
∎ Work Shift: 2 PM to 11 PM, 6 days a week
∎ MUST be fluent in English
∎ Job responsibility is to provide chat support / inbound call support and handle customer queries on behalf of an European client.
∎ Due to the nature of the timing, we would prefer to hire people who live close to Uttara or have no problem commuting back home late.
∎ Must have good typing speed (25 WPM)
∎ Must be professional and willing to work hard and smart
∎ Looking for people who would want to grow their careers in the BPO sector
∎ Dinner will be provided from the office


Compensation & Other Benefits:
∎ Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Salary breakdown: 84.61 BDT per hour rate

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara)

Job Highlights:
∎ Good English communication is a MUST for this job

Read Before Apply: Please DO NOT apply if your English is not good ONLY APPLY IF YOU REALLY WANT TO WORK IN NIGHT SHIFT AND HAVE THE ABILITY TO JOIN OUR COMPANY IF WE SELECT YOU

Company Information:
∎ ASL BPO
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Address::
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Application Deadline: 30 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.62%
University of Dhaka 1.88%
Daffodil International University (DIU) 1.77%
Green University of Bangladesh 1.43%
Jagannath University 1.21%
Jahangirnagar University 1.21%
North South University 1.10%
Dhaka College 1.10%
International University of Business Agriculture and Technology 1.10%
Uttara University 1.10%

Interested By Age Range

Age Range Percentage (%)
20-30 85.21%
31-35 8.83%
36-40 1.55%
40+ 1.10%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 47.73%
20K-30K 49.28%
30K-40K 1.33%
40K-50K 0.66%
50K+ 0.99%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.39%
0.1 - 1 years 14.13%
1.1 - 3 years 22.08%
3.1 - 5 years 12.47%
5+ years 9.93%