Customer Care Rep. (Day Shift) For English & Hindi

Job Description

Title: Customer Care Rep. (Day Shift) For English & Hindi

Company Name: ASL BPO

Vacancy: 15

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ We will prefer candidates from English Medium Background, or those who have good IELTS Score (8 or above).
∎ Skills Required: Customer Care

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Care
∎ Freshers are also encouraged to apply.

Job Context:
∎ We are looking for fluent English and Hindi-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ The working week is 5 days a week.
∎ Must be willing to work long term (be willing to stay for 1 year or more).
∎ Work Time is 12 Hours (8 AM To 8 PM) But may change a bit according to the client`s needs.

Additional Requirements:
∎ Age 20 to 23 years
∎ Both males and females are allowed to apply
∎ If you are not a fluent English speaker and do not have good listening or speaking skills in English, please DO NOT APPLY. We are looking for people who are extremely good in both.

Salary:
∎ Tk. 22000 (Monthly)
∎ Salary Starts at 22,000 BDT (This is Not Negotiable)

Compensation & Other Benefits:
∎ Provident fund, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Possible Increment After 1 Year depending upon Performance and Dedication
∎ Dinner/Lunch is Provided
∎ Extra Payment for working on Holidays (Eid, Christmas, etc.)
∎ After 1 Year eligible to get 12 paid annual leaves per year.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Oct 2023

Company Information:
∎ 6 Sep 2023
∎ ASL BPO
∎ Address : 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ Business : ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Category: Customer Support/Call Centre

: We need fluent ENGLISH AND HINDI speaking candidates preferentially from English medium background, to work in inbound customer care project for a foreign company.

Interested By University

University Percentage (%)
National University 7.01%
Daffodil International University 2.06%
American International University-Bangladesh 1.44%
Jagannath University 1.44%
tejgaon college 1.24%
Jahangirnagar University 1.24%
Asian University of Bangladesh 1.03%
East West University 1.03%
Uttara University 1.03%
World University of Bangladesh 1.03%

Interested By Age Range

Age Range Percentage (%)
20-30 80.21%
31-35 12.37%
36-40 2.89%
40+ 1.44%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 24.06%
20K-30K 73.43%
30K-40K 0.84%
40K-50K 0.84%
50K+ 0.84%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.34%
0.1 - 1 years 16.29%
1.1 - 3 years 28.66%
3.1 - 5 years 11.55%
5+ years 12.16%