Customer Care Rep. (Day Shift) For English & Hindi

Job Description

Title: Customer Care Rep. (Day Shift) For English & Hindi

Company Name: ASL BPO

Vacancy: 07

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ We will prefer candidates from English Medium Background, or those who have good IELTS Score (8 or above).

Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s): Call Center, Customer Care, Live Chat
∎ Freshers are also encouraged to apply.

Job Context:
∎ We are looking for fluent English and Hindi speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ Working TIme Will be either 12-hour shifts 5 days a week OR 10 Hour Shifts 6 days a week. Employees cannot choose between the two, working time will be assigned by the client and what is assigned must be followed.
∎ Must be willing to work long term (be willing to stay for 1 year or more).
∎ The job will be at Day Shift

Job Responsibilities:
∎ Job responsibility will include taking inbound calls and responding to live chats from Foreign customers (From India, and Europe) and solving their queries.
∎ Must be able to work on Bangladeshi Holidays, specifically on Eid Time.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ If you are not a fluent English AND HINDI speaker and do not have good listening or speaking skills in English AND HINDI, please DO NOT APPLY. We are looking for people who are extremely good at both.

Salary:
∎ Tk. 22000 (Monthly)
∎ Salary Starts at 22,000 BDT (This is Not Negotiable)

Compensation & Other Benefits:
∎ Provident fund, Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Possible Increment After 1 Year depending upon Performance and Dedication
∎ Dinner/Lunch is Provided
∎ Extra Payment for working on Holidays (Eid, Christmas, etc.)
∎ After 1 Year eligible to get 12 paid annual leaves per year.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Aug 2022

Company Information:
∎ 18 Jul 2022
∎ ASL BPO
∎ Address : 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ Web : www.aslpreservationsolutions.com
∎ Business : ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Category: Customer Support/Call Centre

: We need fluent ENGLISH AND HINDI speaking candidates preferentially from English medium background, to work in inbound customer care project for a foreign company.

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