Title: Customer Care Executive
Company Name: JS COMMERCE
Vacancy: 02
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Service, Customer Support through Phone, Digital Marketing
∎ The applicants should have experience in the following business area(s):
Call Center, E-commerce
Job Responsibilities:
∎ Provide excellent customer service to enhance customers experience
∎ Respond to customer inquiries via online messages and over the phone
∎ Initiate sale, process the sale, follow up
∎ Provide after-sales support to gather important feedback from customers
∎ Convert customers to sales on Facebook, Instagram
∎ Assist Operations & Management team to run smooth business in daily tasks
Additional Requirements:
∎ Age 22 to 32 years
∎ Only males are allowed to apply
∎ Excellent written and verbal communication skill in English
∎ Customer Service Attitude and cares to serve
∎ Able to Multi-Task
∎ Can work under pressure
∎ Willingness to learn and grow professionally
∎ Interest in E-commerce, Social Media
Salary: Tk. 14000 - 16000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 1
∎ Performance bonus eligible after 3 months of service
Application Deadline: 27 Aug 2020
Company Information:
∎ 6 Aug 2020
∎ JS COMMERCE
∎ Address : Evershine Heights
3rd Floor
7B/6/1 West Hazipara
Rampura, Dhaka, Bangladesh
Postal Code: 1219
∎ Web : www.lunettes.com.bd
∎ Business : JS COMMERCE specializes in e-commerce ventures sourcing custom products, importing, marketing and distribution. Operating out of Dhaka, Bangladesh, JS COMMERCE works with both B2B and B2C clients in South East Asia.
Category: Customer Support/Call Centre
Source: bdjobs.com