Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: JS COMMERCE
Vacancy: 02
Job Location: Dhaka (Nikunja)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Service, Problem Solving
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Service, Customer Support through Phone
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Handling customer queries & complaints instantly from social media.
∎ Receive & make the call to customers.
∎ Collect customer feedback.
∎ Make the report to Supervisor.
∎ Ensure customer satisfaction.
∎ Managing Inbound/outbound calls.
∎ Any other task assigned by the authorities.
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ The ability to work in a team as well as individually.
∎ Strong written and verbal communication skills.
∎ Ability to work under pressure and to deadlines.
∎ Positive attitude and self-motivated.
Salary: Tk. 15000 - 16000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Sales incentive (After completing 6 months probation period)
∎ Evening Snacks
∎ Paid leave (As per company policy)
∎ Opportunities to learn and grow in a supportive work environment
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jun 2023
Company Information:
∎ 7 Jun 2023
∎ JS COMMERCE
∎ Address : House No-05(1st Floor), Road No-10/C, Nikunjo - 1, Dhaka
∎ Web : www.lunettes.com.bd
∎ Business : JS COMMERCE specializes in e-commerce ventures sourcing custom products, importing, marketing and distribution. Operating out of Dhaka, Bangladesh, JS COMMERCE works with both B2B and B2C clients in South East Asia.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 30th Jun 2023
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