Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: JS COMMERCE

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ North South University,American International University Bangladesh,Independent University, Bangladesh,BRAC University students will get preference

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Service, Customer Support through Phone, Digital Marketing
∎ The applicants should have experience in the following business area(s): Call Center, E-commerce

Job Responsibilities:
∎ Provide excellent customer service to enhance customers experience
∎ Respond to customer inquiries via online messages and over the phone
∎ Initiate sale, process the sale, follow up
∎ Provide after-sales support to gather important feedback from customers
∎ Convert customers to sales on Facebook, Instagram
∎ Assist Operations & Management team to run smooth business in daily tasks

Additional Requirements:
∎ Age 22 to 28 years
∎ Excellent written and verbal communication skill in English
∎ Customer Service Attitude and cares to serve
∎ Able to Multi-Task
∎ Can work under pressure
∎ Willingness to learn and grow professionally
∎ Interest in E-commerce, Social Media

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus

Application Deadline: December 28, 2019

Company Information:
∎ JS COMMERCE
∎ Address : Evershine Heights 3rd Floor 7B/6/1 West Hazipara Rampura, Dhaka, Bangladesh Postal Code: 1219
∎ Web : www.lunettes.com.bd
∎ Business : JS COMMERCE specializes in e-commerce ventures sourcing custom products, importing, marketing and distribution. Operating out of Dhaka, Bangladesh, JS COMMERCE works with both B2B and B2C clients in South East Asia.

Category: Customer Support/Call Centre

Read Before Apply: Apply via BDJOBS.