Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Dnet
Vacancy: 2
Job Location: Dhaka (Mohammadpur)
Employment Status: Part-time
Educational Requirements:
∎ HSC
Job Responsibilities:
∎ Providing quality of service to the customers over the phone
∎ Handling inbound/outbound calls and maintain online communication
∎ Evaluating problems of customers and provide effective solutions
∎ Performing phone survey when required
∎ Ensuring feedback from the customer for improvement of customer service
∎ Obtaining client information, managing and updating customer database about the status of each customer
∎ Convincing people over phone regarding different offers
∎ Data entry and data processing
Additional Requirements:
∎ Only females are allowed to apply
∎ Ability to work in shift duty-Morning shift & Evening shift (Ends at 8:00 pm)
∎ Candidates with understanding of Chattogram and Noakhali accent will get preference
∎ Good typing skill in English & Bangla.
∎ Participant must have the ability to speak proficiently in Bangla and English
∎ Good knowledge over MS Office and Social Media
Salary: Negotiable
Application Deadline: July 4, 2019
Company Information:
∎ Dnet
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 4th Jul 2019
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