Customer Care Executive/ Call Center

Job Description

Title: Customer Care Executive/ Call Center

Company Name: Laksura Enterprise

Vacancy: 6

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Care, Digital Marketing, Ecommerce, Front Desk Management
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Excellent Communication skill with customers in appropriate accent
∎ Confident to take challenge and fulfill KPI
∎ Applicants have to be Smart, energetic and good communication skill
∎ Analytic skill and working ability for team development
∎ Good command in Microsoft office specially excel for daily reporting
∎ Developed competencies required for Sales oriented and result focus

Additional Requirements:
∎ Age 18 to 28 years
∎ Only females are allowed to apply
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable
∎ Send Your Resume at: [email protected]
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Aug 2021

Company Information:
∎ 17 Aug 2021
∎ Laksura Enterprise
∎ Address : 36 delta Dahlia, banani Model Town , Dhaka -1212
∎ Web : laksura.com.bd
∎ Business : Laksura is an online marketplace in Bangladesh. Laksura provides immediate and easy access to millions products in more than 150+ categories and delivers more than 10 thousands packages every month to all corners of Bangladesh. Laksura is a shop, a marketplace and a community for its customers. To overcome the logistics challenge in its markets, Laksura has built its own logistics company specifically designed for e-commerce operations. Laksura is also helping existing and new logistics providers digitize.

Category: Customer Support/Call Centre