Job Description
Title: Customer Care Agent
Company Name: No Chinta Home Healthcare
Vacancy: 01
Age: 25 to 40 years
Location: Dhaka
Minimum Salary: Tk. 23000 (Monthly)
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Healthcare Startup
Published: 24 Sep 2024
Education:
∎ Bachelor of Arts (BA), Bachelor of Business Administration (BBA), Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age 25 to 40 years
∎ Strong communication and interpersonal skills.
∎ Ability to handle customer inquiries with patience and professionalism.
∎ Previous experience in customer service, healthcare, or a related field is a plus.
∎ Proficiency in MS Office and CRM systems is preferred.
∎ Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Responsibilities & Context:
∎ Serve as the first point of contact for clients, addressing inquiries and concerns with professionalism and empathy.
∎ Provide information on our services, including home nursing, physiotherapy, caregiving, and pet care.
∎ Assist clients in scheduling appointments and coordinating with healthcare professionals.
∎ Ensure timely follow-up with clients, ensuring their needs are met and that they are satisfied with our services.
∎ Maintain accurate records of client interactions and services provided.
∎ Collaborate with the team to resolve client issues promptly and effectively.
∎ Serve as the first point of contact for clients, addressing inquiries and concerns with professionalism and empathy.
∎ Provide information on our services, including home nursing, physiotherapy, caregiving, and pet care.
∎ Assist clients in scheduling appointments and coordinating with healthcare professionals.
∎ Ensure timely follow-up with clients, ensuring their needs are met and that they are satisfied with our services.
∎ Maintain accurate records of client interactions and services provided.
∎ Collaborate with the team to resolve client issues promptly and effectively.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ No Chinta Home Healthcare
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Sep 2024
Category: Customer Support/Call Centre
