Customer Care Agent (International)

Job Description

Title: Customer Care Agent (International)

Company Name: ASL BPO

Vacancy: 01

Job Location: Dhaka (Uttara East)

Employment Status: Part-time, Contractual

Educational Requirements:
∎ Preferring Students from well Reputed Private University in Dhaka

Job Context:
∎ People who are interested to work part-time in Evening shift are encouraged to apply. We are looking to fresh graduates or undergrad students from a reputed Private University with very good skill in English communication.
∎ 7:00 AM to 1:00 PM

Job Responsibilities:
∎ The job is related to Inbound Customer Care for a Canadian Client where the agent has to email, do monitoring work (through software) and make calls to the client's employees if needed as well as to scheduling work.
∎ Also Must be able to work during EID and on other Bangladeshi Holiday times as well.

Additional Requirements:
∎ Age at least 18 years
∎ Only males are allowed to apply
∎ Must have good command in English Communication in both written and verbal.
∎ Be able to Work on Holidays specially Eid
∎ Be skilled in using Computer
∎ Must be very Good at English Communication

Salary:
∎ Tk. 12000 (Monthly)
∎ Salary is fixed at 12000 BDT for working 6 hours a day, 6 days a week.

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Extra Payment for working on Holidays (Eid, Christmas, etc.)

Application Deadline: June 11, 2019

Company Information:
∎ ASL BPO
∎ Address : 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ Web : www.aslpreservationsolutions.com
∎ Business : ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Category: Customer Support/Call Centre