Coordinator - Out Patient Department

Job Description

Title: Coordinator - Out Patient Department

Company Name: Apollo Imperial Hospitals

Vacancy: 1

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 5 year(s)

Job Responsibilities:
∎ Lead, mentor and motivate a team of Customer Care Coordinators to deliver excellent patient care services.
∎ Develop and manage duty rosters for the Customer Care Coordinators to ensure adequate coverage.
∎ Ensure that the Customer Care Coordinators provide courteous and efficient services to patients, including appointment scheduling, registration and addressing patient inquiries.
∎ Track admissions and consultations provided by physicians and consultants in the OPD.
∎ Facilitate seamless communication between patients, consultants and medical staff.
∎ Oversee the timely and accurate delivery of test reports and medical records to patients.
∎ Ensure that patients receive their results promptly and assist in resolving any issues or concerns.
∎ Manage the allocation of examination rooms for consultants and doctors ensuring efficient utilization of resources.
∎ Ensure that the team is trained to handle medical emergencies and crises effectively.

Additional Requirements:
∎ Age 25 to 32 years

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Oct 2023

Company Information:
∎ 18 Oct 2023
∎ Apollo Imperial Hospitals
∎ Address : Imperial Hospital Limited, Pahartali, Chittagong- 4202

Category: Medical/Pharma

: Only the candidates having practical experience of working in a hospital are requested to apply.